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Frequently Asked Questions
Do you have any warranty?
Yes, we provide a 12-month warranty on the host machine. A 3-month free replacement warranty is also provided for handles, treatment heads, and parts.
How is your after-sale service?
We have a professional technology support team for timely services. You can get help via telephone, webcam, or online chat. Please contact us immediately if the machine encounters any issues to ensure the best service.
What certification do you have?
All machines carry CE certification, ensuring quality and safety. Our equipment undergoes strict quality management to ensure reliable performance for international use.
Will you provide training on how to use the machine?
Yes, we provide a complete user manual and instructional videos for application. Additionally, our 24/7 online consultant service is available to solve any operational questions you may have.
Why should you choose this equipment?
Our products come from a powerful factory with 12 years of experience in beauty machine production. We offer competitive pricing, strong R&D, CE certification, and diverse customized OEM/ODM capabilities to support your business.
Is the machine easy to operate?
Absolutely. With the provided instructions and intuitive 8-inch touch screen interface, the machine is designed to be easily operated by anyone after following the manual.