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Frequently Asked Questions
How is your after-sale service?
We have a professional technology supporting team for your timely services. You can get the help you need in time via professional online support. If the machine encounters any issues, please reach out immediately for the best available service.
Will you provide instructions on how to use the machine?
Yes, we provide a complete user manual and usage video for detailed instruction and application. Our 24/7 online consultant service ensures that any operational problems can be solved easily by anyone following the instructions.
What is the estimated shipment time?
The machine will typically be shipped within 5-7 days after the receipt of your payment.
How do you ensure product quality control?
We maintain a strict quality inspection department. Our engineers carefully check and test each machine multiple times before delivery. Only machines that pass these rigorous quality standards are delivered to customers.
Why should we choose your products?
We offer competitive pricing backed by powerful factory support, 15 years of experience in beauty machine production, a 3-year warranty with 24/7 after-sales service, and full CE certification for legal sale and use.
Are customized services available?
Yes, we offer a diversity of customized services with strong OEM and ODM capabilities to meet specific project requirements.
Aesthe Medical
